When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers,  email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@k-9dryers.com or by mail using the details provided below:

Adroll Privacy Policy Amendment:

• A list of all the types of personal data collected by your website. For example, IP addresses, cookie identifiers, or other tracking technologies such as pixels, and end-user website activity.
• If you have opted in to the AdRoll cross-device graph service (or are using any product or service that leverages AdRoll’s cross-device graph such as AdRoll Email), the list of types of personal data your website collects must include “hashed identifiers derived from email addresses for the purposes of cross-device tracking for targeted advertising.” Please also include a reference to AdRoll’s Privacy Policy.
•  Use of Data
  • When visitors come to your site, third parties (such as AdRoll) may place cookies on their browsers for targeted advertising purposes.
•  Opt-Out Information
  • Instructions to opt out of targeted advertising are required to be listed. This includes:
    • Instructions on how to opt out of receiving targeted (personalized) advertising. See AdRoll's opt-out article for an example.
    • An opt-out link/third-party tool is strongly recommended. Some available third-party opt-out tools include: the Digital Advertising Alliance, the Network Advertising Initiative, and the European Interactive Digital Advertising Alliance (Europe only). 

 

At K-9 Dryers, we are committed to transparent and compliant SMS/text messaging. This policy explains how we collect consent, what messages you may receive, and how we protect your information in full accordance with A2P 10DLC, CTIA, TCPA, and all applicable U.S. carrier requirements.

1. Our SMS Program

We send text messages only to customers who have provided explicit, intentional consent. Messages include:

• Order confirmations
• Shipping and delivery updates
• Product support and warranty information
• Occasional promotions related to K-9 dog dryers and pet grooming equipment

You will receive approximately 1–4 messages per month on average. All messages come from our dedicated 10DLC number on behalf of K-9 Dryers.

Example messages:

• “Your K-9 III Dryer order 
  #12345
   has shipped! Tracking: [link]. Reply STOP to opt out.”
• “Questions about your new K-9 dryer? Text us for support. K-9 Dryers.”

2. How We Obtain Explicit Consent

We never use assumed or implied consent. You must actively agree before receiving any SMS messages.

Website Opt-In (Primary Method) On our checkout, account creation, and contact forms you will see a clear, unchecked checkbox. The phone number field is completely optional and not required to complete a purchase.

Exact Checkbox Language: “☐ By checking this box, you consent to receive SMS messages from K-9 Dryers for order confirmations, shipping updates, delivery notifications, product support, and occasional promotions related to your K-9 dog dryers and pet grooming equipment. Message frequency is 1–4 messages per month on average. Message and data rates may apply. Reply STOP to opt-out or HELP for assistance. Our Privacy Policy can be found here: https://k-9dryers.com/policies/privacy-policy and our Terms of Service can be found here: https://k-9dryers.com/policies/terms-of-service.”

Verbal / In-Person Opt-In (Secondary Method) You may also give consent verbally during customer service calls or at trade shows. We use the following script:

Verbal Script: Company: “As part of our service we can send you automated text alerts regarding your order confirmations, shipping updates (including delays or rejections), delivery notifications, product support, and confirmation of items for your K-9 Dryers purchases. We will send 1–4 messages per month. Message and data rates may apply. At any time you can get more help by replying HELP to these texts, or you can opt out completely by replying STOP. Mobile Terms of Service are available at https://k-9dryers.com/policies/terms-of-service and our Privacy Policy can be found at https://k-9dryers.com/policies/privacy-policy. Please reply with 'yes' or 'no' to indicate if you would like this service.”

Customer: “Yes please”

Company: “Great! We will send you a text message to confirm your enrollment here shortly.”

3. Opt-Out and Help

Every message includes clear instructions:

• Reply STOP to unsubscribe (you will receive one final confirmation).
• Reply HELP for assistance or contact 
  support@k-9dryers.com
  .

You can rejoin at any time by completing the opt-in process again.

4. SMS Terms of Service

K-9 Dryers SMS Program You will receive order confirmations, shipping updates, delivery notifications, product support, and occasional promotional messages from K-9 Dryers. You can cancel the SMS service at any time by texting "STOP". After texting STOP, you will receive a confirmation and will no longer receive SMS messages from us. Message and data rates may apply. You will receive approximately 1–4 messages per month. For help, reply HELP or contact support@k-9dryers.com. Our Privacy Policy is available at https://k-9dryers.com/policies/privacy-policy.

5. Privacy & Mobile Information

Our full Privacy Policy is available at: https://k-9dryers.com/policies/privacy-policy

It includes the following specific language about SMS and mobile data:

“No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Mobile opt-in data and consent information will never be sold or shared except as necessary with subcontractors strictly for operational support (e.g., SMS platform providers for delivery only).”

6. Questions or Concerns

If you have any questions about our SMS program or this policy, please contact us at support@k-9dryers.com or reply HELP to any message you receive.

We regularly review and update this policy to ensure ongoing compliance. The most current version is always posted on this page.

 

K-9Dryers.com
[Re: Privacy Compliance Officer]